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EEDC introduces technological innovation to secure new electricity bills
EEDC introduces technological innovation to secure new electricity bills
www.odogwublog.com reports that the
Enugu Electricity Distribution Company (EEDC) has put new technological
security features in its modified electricity bills issued to its
customers in its coverage areas.
The
Head, Communications of EEDC, Mr Emeka Ezeh, said this in a statement
he issued and signed on yesterday in Onitsha, Anambra State.
Ezeh said that the new modified electricity bill with its technological
features was meant to check bill manipulation as well as other forms of
scientific electricity theft.
He said that the modified bill and its special outlook was part of the
company’s continuous effort to introduce initiatives geared towards
ensuring enjoyable customer experience.
“The refreshed two-sided A5 sized electricity bill takes effect from September, 2017, with some new features.
“These new features include a summary of previous balance and last
payment made by the customer, a barcode which is a security feature.
“It also contains details of feeder and transformer; name and phone
number of the marketer in charge as well as pictorial representation of
customer’s meter reading.
“At the back side of the bill is the EEDC call center number as well as
address of Nigeria Electricity Regulatory Commission (NERC) forum
offices within EEDC coverage area, including their phone numbers and
email addresses.
“The
new modified electricity bill contains details of respective
reconnection fees and other relevant information for the customer,’’ he
said.
Ezeh said that
as part of the initiative to create technological driven innovations,
the company would soon deliver electricity bills to customers via email
prior to their receiving the hard copy.
“For now, our customers now receive notification alert on their phones
acknowledging payment of electricity bills made; and this comes at no
cost to the customer.
“We, therefore, encourage our customers who are not yet enjoying this
service to go ahead and update their data via our website or at any of
our customer service points,’’ he said.
EEDC introduces technological innovation to secure new electricity bills
Reviewed by Unknown
on
Sunday, September 10, 2017
Rating: 5
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